The company:
B4Restore is a Danish company with an international profile. B4Restore is the market's leading supplier of Storage-as-a-Service and Backup-as-a-Service solutions for global companies. We are the market leader in the Nordics and stand for ISO-certified security, highly certified specialists, high performance and our own data centres.
REQUIRED SKILLS:
Networking - 3 years
Red Hat Linux - 3 years
Virtualization - 3 years
Storage systems - 3 years
NICE TO HAVE:
Performance - 3 years
ITIL - 3 years
Linux - 3 years
Prtg monitoring - 3 years
About the role:
You will work with operation and development of the enterprise infrastructure, that supports the services we deliver to our customers and will, together with the rest of the team, handle the operation the infrastructure that amongst other areas also supports our backup platform handling more than 70 million backup jobs a year for our customers.
You will, in time, be responsible for managing and maintaining our monitoring platform together with daily operations of the infrastructure.
With us, you will play a decisive role in ensuring stable operation and ongoing development of B4Restore's infrastructure and datacentres. You are therefore helping to make a direct difference to our operational reliability and our customers' satisfaction.
Responsibilities:
Infrastructure Maintenance and Development
Installation, configuration, operate, monitor, and optimize the infrastructure. Infrastructure is mainly based on Linux (RedHat), nVidia/Mellanox and enterprise IBM storage systems.
Monitoring and alerting
Maintain and optimize monitoring platform to ensure complete control and overview of the infrastructure and secure high availability and reliability.
Incident Handling
Respond to and resolve incidents from our monitoring systems promptly.
Patching
Manage and apply regular patches to systems and related software.
Ensure all components are up to date and secure against vulnerabilities.
Documentation
Document all actions, changes, and configurations in a Service Management system.
Maintain clear and concise operational guides, procedures, and incident reports.
Collaboration
Work closely with the Danish team lead and other team members to align tasks and priorities.
Provide insights and feedback for improving the platform and its processes.
Requirements Technical Skills
Need to have
Strong knowledge of operating systems, preferably Linux (RedHat)
Strong knowledge of PRTG and/or similar monitoring systems (+3 years)
Strong knowledge of network, storage systems, and virtualization.
Nice to have
Proficiency in scripting languages for automation and task optimization.
Experience
Need to have
Proven experience (+3 years) in system administration roles focused on maintaining enterprise infrastructure
Experience with incident management, patching, general operational tasks and system monitoring.
Nice to have
Experience with maintaining storage and network infrastructure.
Service Management
Need to have
Familiarity with ITIL processes and working within a structured Service Management system (e.g., ServiceNow).
Strong attention to detail when documenting changes, incidents, and actions.
Soft Skills
Need to have
Ability to work independently in a remote setup while maintaining clear communication.
Strong problem-solving skills and proactive approach to challenges.
Effective collaboration with a geographically distributed team.
Excellent written and verbal communication in English (minimum upper-intermediate level).
Language and Culture
Need to have
Proficient in English (spoken and written)
Nice to have
Understanding of Scandinavian work culture is advantageous.
Work Setup
Fully remote position, collaborating with a Danish-based team lead and team.
Possibility for office space dependent on location
Flexible working hours, aligned with the team’s time zone (CET).
What We Offer:
Competitive salary and benefits.
Fully remote work or office space with flexible hours.
Opportunities for learning and career growth.
Collaborative and innovative team environment.